Support
We are there for you!
You need to solve a problem or have a request? Our qualified and experienced staff assist and actively strive for the solution to your problem or request. You receive a fast, free support or information for further procedure.
You can contact us from Monday to Friday from 08:00 - 17:00 by phone under the following phone numbers and email addresses:
Hotlines
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Accounting/procurement
+49 6205 / 23 23 - 0 -
ADDS
+49 6205 / 23 23 - 210 -
aurep
+49 6205 / 23 23 - 211 -
Data protection
+49 6205 / 23 23 - 290 -
Marketing-Service
+49 6205 / 23 23 - 200 -
SPPS
+49 6205 / 23 23 - 220 -
Training
+49 6205 / 23 23 - 280 -
XENTRY Portal pro
+49 6205 2323 - 222
Our remote-support
In order to resolve your concern quickly and easily, you can use the aubex support tool by TeamViewer GmbH. The TeamViewer support staff can access your desktop via Internet in order to assist you - directly or interactively on screen.
The TeamViewer quick support client can be downloaded from our website within few seconds - without any installation. In this way, the remote access to the complete desktop or server - including mouse and keyboard - as well as the additional exchange of files is possible.
For quick access to your system:
aubexSupport - remote maintenance
For permanent access to your server, transfer-computer, etc:
